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Need to Know: Your Questions Answered

Our digital albums are encoded at 320 kbps or various bit rates to balance high-quality sound and quick downloads.

Once you sign up, you’ll get a confirmation email with a link to set your password. After setting it, log in using your email and new password.

Your card details are required to pay the membership fee. We don’t store this information; it’s held securely by our payment processor.

Due to the digital nature of our service, we can’t offer a money-back guarantee.

Yes, you can upgrade anytime via the client panel. You’ll receive credit for any unused time on your current plan.

Cancel anytime through your client panel or by contacting us. Access continues until your paid period ends.

Yes, email us for support related to the membership portal. Note: we don’t assist with browser or operating system issues.